
Select Service Program
RMG’s Select Service Program delivers a fully automated, low-risk solution that strengthens service retention, creates new revenue opportunities, and enhances the customer experience — all without changing existing dealership processes.
Backed by controlled claims automation, minimal loss exposure, and full administrative and underwriting support, Select Service is designed to perform today and scale for long-term dealer success.
Program Overview
- 100% automated service drive program based around a parts and labor guarantee
- Full service department integration and automation within the DMS
- No additional keystrokes, mouse clicks or paperwork to print
- A real “why service here” marketing opportunity (web, social, TV, radio, billboards)
- Customer retention and customer conquest tool
- Brakes and batteries are covered
- New reinsurance dollars
- $0 cost to the dealer — no startup, monthly, or integration fees
- Completely customer funded
- Requires no training
- Does not compete with products you currently offer
- Does not affect any OEM warranty or service contract business
- Advisors don’t have to sell anything — they deliver the good news
Labor Markup Example
This program adds 10% net back to labor. In the illustrated scenario, the charge is allocated toward the insurance cost for future warranty coverage on qualified repairs. If repairs do not meet qualification criteria, the associated labor charge is classified as additional service gross profit — revenue that goes straight back to the dealership.
(Optional) Add this as a “how it works” talking point for advisors and managers during rollout.
Dealer Benefits
- Market differentiation
- Service retention tool
- Targets points of defection
- Boosts customer loyalty
- Flexible terms up to lifetime
- No changes to processes, Sales, Service, or F&I
- A new bucket of reinsurance dollars
- Desirable projected loss experience
- Opportunity for new override or spiff dollars
- A positive topic for advisors selling service work
- Fully insured by administrator and underwriter
Financial Benefits
- Generates a new bucket of reinsurance dollars
- No investment by dealer
- Minimal loss exposure
- Low risk ratio
- Controlled, automated claims process
- Fully insured by the administrator and underwriter
Schedule a Presentation
See how Select Service strengthens retention, creates new revenue opportunities, and deploys with zero disruption to your current process.
